Shipping & Returns

We gladly accept returns and exchanges on non-personalized items (standard packages and apparel) within 14 days of delivery, provided the item is unused and in its original condition. Please contact us at support@nuvisionkreations.com to initiate a return or exchange.

Personalized/engraved items are final sale and cannot be returned or exchanged unless the item arrived damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery with a photo of the item and we will make it right.